We are an industry leader of point-of-sale bond rolls, carbonless rolls, thermal paper rolls, and printer ink ribbon supplies!
*** All Our Thermal Paper Is BPA-Free ***
Free Shipping! On All Orders Over $49 (Standard Shipping, Continental US Only)
Call Us: (800) 289-9696
Please call us at (800) 289-9696 with the make and model of the machine, printer, or a description of the product as needed. A Packard Specialist will provide you with the appropriate roll or ribbon.
Yes, we offer a wide array of specialty and customized products, including but not limited to printed receipt rolls.
The choice is yours. You can choose any of the following methods:
Internet: Visit www.shop.packardpaper.com and place your order any time.
Phone: Call (800) 289-9696 to speak to a Packard Paper Representative, Monday-Friday from 9 am-5 pm EST or leave a voicemail message containing your order after hours.
Fax: Fax your order to (800) 357-3535 twenty-four hours a day. (at your convenience)
We have no minimum order other than products must be ordered in full box quantities.
Choose from any of these convenient options:
1. Charge to your Visa, MasterCard, Discover, or American Express card.
2. ACH Electronic check payment which is debited from your checking account.
3. Net 30-Day terms with an approved credit application.
Orders ship via UPS Monday through Friday. Most orders received prior to 3 pm EST ship that day; however, all orders will be shipped within 48 hours of receipt of order. If for any reason your order is delayed, you will be notified as to the expected ship date. Orders are shipped UPS Ground unless otherwise requested. For faster delivery, you can request next-day or second-day air service when you place your order. For international and APO addresses, your product will ship USPS for an additional fee of $4.75 per package.
You will get an estimated shipping charge online for UPS shipments when ordering, but actual shipping charges are calculated at the time of shipment. For UPS shipments we only charge the published UPS rates with a minimum shipping charge of $4.75. For orders sent via USPS shipping costs will be calculated at the time of shipment.
You can track your order by going to the UPS website at www.ups.com type in the tracking number from your invoice and track your order.
Packard Paper guarantees its products to be free from defects in material and workmanship and meet or exceed OEM performance. Our sole obligation will be to replace any defective product within 30-days from the date of invoice. Any product returned as defective that proves through testing not to be defective will be subject to a 20% restocking fee.
- No returns will be accepted unless prior approval has been authorized by Packard Paper for which a Return Authorization (RA) Number has been issued.
- A RA Number must be requested within 30-days from the Date of Invoice.
- Only Full Cartons will be accepted for returns.
- Return Products must be in their original packaging and in a resalable condition.
- No Special or Customized items may be returned unless defective in material and/or workmanship.
- All returned items are subject to a 20% restocking fee (less the cost of shipping if paid for by Packard Paper). It is recommended that you insure the return shipment as we are not responsible for any items lost or damaged during the returning process.
- You will be responsible for all the shipping costs (including return shipping) as well as a 20% restocking fee for refusal of any shipment. This excludes items received damaged.
- For products that are damaged in transit you must notify the shipping carrier upon delivery. You may choose to refuse any items with visual damage upon delivery and you must notify Packard Paper by e-mail (firstname.lastname@example.org) or by phone at (800) 289-9696 immediately.
- Packard Paper will provide a pre-paid return shipment label for any items that we have sent in error.
*If you believe your circumstances to be unique or if they are not listed above, please call us at (800) 289-9696 to discuss your situation.
Yes, Packard Paper is flexible and can work with you to provide a pre-order program specifically for your business needs. Please call us at (800) 289-9696 for more information or to set-up a re-order program.
If you have a question that is not listed, please call us at (800) 289-9696 and we will be glad to answer it.
POS and cash register papers including thermal rolls, bond rolls, carbonless rolls, ink ribbons, and ink cartridges.
Inkjet cartridges and laser toners, barcode labels and tags, wide format paper rolls for InkJet, graphic design, CAD, engineering, plotter printers, financial papers and inks for tellers, proofing and encoding machines, fanfold, coin wrap, and ATM rolls.
Computer papers that are 1-ply, 2-ply, or 3-ply all at discount prices!
Don't see what you’re looking for here? Just call us at (800) 289-9696
Ask Us About Our Local Area Delivery Program!